Privacy Policy

Last updated: August 16, 2026

1. Introduction

CrawlSpace Wardens is a local crawl space encapsulation and repair company serving Charleston, SC and the surrounding Lowcountry. This page explains, in plain language, what information we collect when you visit our website or reach out to us, why we collect it, and what choices you have.

We only ask for what we actually need to help you, and we don’t sell your information. If anything here is unclear, you’re welcome to contact us directly and ask.

2. Information We Collect

We collect two general types of information: information you choose to give us (like when you submit a question through our website), and a small amount of technical information that’s collected automatically just by visiting a website, like your browser type. We break both of these down in detail below.

3. Information You Provide to Us

When you submit a question through our online form, we ask for your name, email address, and phone number (optional), along with whatever question or message you write. We use this only to respond to you, we don’t add you to a mailing list or share it with unrelated third parties.

4. Information Collected Automatically

Like most websites, our server automatically logs some basic technical information when you visit, including your IP address, browser type, device type, and the pages you view. This is used only for basic security and to understand how our site is performing.

5. Cookies and Tracking Technologies

Our Site uses a small number of basic cookies required for normal website functionality, such as remembering your session while browsing. We do not currently use cookies for advertising or cross-site tracking.

6. How We Use Your Information

We use the information you provide to:

• Respond to your questions and requests
• Provide estimates or schedule inspections when requested
• Maintain the security and performance of our Site

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

7. Phone Calls and Communications

If you call us or ask us to call you, we may use the phone number you provide solely to respond to your inquiry or coordinate service. We do not use phone numbers collected through our Site for unsolicited marketing calls.

8. SMS and Text Message Communications

We do not currently operate an SMS or text messaging program through our website. If this changes in the future, we will only send text messages to numbers that have explicitly opted in, and we will update this policy accordingly.

9. Email Communications

We use the email address you provide only to reply to your specific question or request. We do not send marketing emails or newsletters unless you separately opt in to receive them.

10. How We Share Your Information

We do not sell your personal information. We may share limited information with third-party service providers who help us operate our Site or respond to inquiries (for example, email delivery services), and only to the extent necessary for them to perform that function.

11. Third-Party Service Providers

Our Site uses a small number of third-party services as part of normal website operation:

• Google Fonts — used to display text in our brand typography. Loading these fonts may share your IP address with Google.
• Google Maps — embedded on our Site to show our service area. Interacting with the map may share data with Google according to Google’s own privacy policy.

12. Advertising and Remarketing

We do not currently run online advertising or remarketing campaigns, and our Site does not include advertising trackers or retargeting pixels.

13. Analytics and Website Performance

We do not currently use third-party analytics services (such as Google Analytics) on this Site. If we begin using analytics in the future, we will update this policy to describe what is collected.

14. Payment Information

We do not process payments or collect payment card information through this website. Any payment for services is arranged directly with our team outside of the Site.

15. Data Retention

We retain the information submitted through our contact and question forms only as long as necessary to respond to your inquiry and maintain reasonable business records, unless a longer retention period is required by law.

16. Data Security

We use industry-standard security practices, including HTTPS encryption on our Site, to help protect the information submitted to us. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

17. Your Privacy Rights

You may contact us at any time to:

• Ask what personal information we have collected about you
• Request that we correct or delete your personal information
• Ask us to stop contacting you

To make any of these requests, please reach out using the contact information below.

18. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we have collected, the right to request deletion, and the right to non-discrimination for exercising your privacy rights. You can exercise these rights using the contact information below.

19. Do Not Sell or Share My Personal Information

We do not sell or share your personal information with third parties for cross-context behavioral advertising. Because we do not sell or share personal information, there is currently no opt-out process required; however, you are welcome to contact us with any questions or requests regarding your information.

20. Global Privacy Control

Some browsers and extensions send a Global Privacy Control (GPC) signal indicating a preference to opt out of the sale or sharing of personal information. As we do not sell or share personal information, GPC signals do not currently change how we handle your data, but we monitor and respect this signal as a matter of practice.

21. Children’s Privacy

Our Site and services are intended for adults seeking home-improvement information and services. We do not knowingly collect personal information from children under 13.

22. Third-Party Websites and Services

Our Site may contain links or embeds (such as Google Maps) that lead to or interact with third-party websites and services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies directly.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date at the top.

24. Contact Us

If you have any questions about this Privacy Policy or would like to exercise any of the rights described above, please contact us through our Contact page or by emailing us directly.